"A little learning is a dang'rous thing;
Drink deep, or taste not the Pierian spring:
There shallow draughts intoxicate the brain,
And drinking largely sobers us again."
~ Alexander Pope
Is it, though?
We're in a mental health crisis and people need more access to help. How much learning is necessary to help one another, and is it dangerous to listen and offer another perspective or even some suggestions without an advanced psych degree? In old movies, people told their stories to bartenders, hairstylists, or cab drivers for the price of a beer or trim or trip to the airport. They just needed a captive audience willing to listen to their worries Now we want people with credentials as if that will provide more certain results.
But not all credentials are created equal.
Last year BetterHelp got in the news for allegedly sharing confidential health data to social media sites, and was fined $7.8 million. TV writer Mike Drucker wrote:
"EVERY BETTERHELP AD: 'We're like therapy but cheaper and easier! We have people for every problem so you get care just for you!'
ACTUAL BETTERHELP: 'We're gong to set you up with a confused therapist that will ghost after two sessions. Also we told Facebook about your assault.'"
More recently, the New York Times had an article on scams in the wellness coaching industry, describing scenarios in which the new recruits were bilked out of massive amounts for "tuition" made up of a few hours of videos, and then were never helped to find clients.
"Business is booming. . . . The number of coaches increased 54% between 2019 and 2022. Because the industry lacks standardized accreditation, it's most likely larger -- one of the dangers of life coaching is that anyone can claim the title of life coach. . . . [One coach] has spent an extraordinary amount of money on the certification and clung to the dream that had been sold to her . . . found herself short of clients and scrambling to make any income. . . . There is a problem in the industry of coaches who coach coaches to become coaches. . . . Life coaching attracts people who are vulnerable to exploitation."